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19 November 2003

Flexible Broadband Services

excuse the advert but people (ok, family, but they are still people, well i think so…) have asked me to recommend a decent broadband supplier. i’ve used eclipse since the beginning of the year and have had only a couple of blips in connectivity, both sorted out speedily by the helpful and friendly telephone support people who are a hell of a lot better than telephone support people usually are. they generally come first or second in speed tests of uk adsl providers, give you static ip addresses without demanding extra cash for them and don’t pull out the garlic and crosses when you mention you aren’t using wndws. that’s good enough for me.

_some small print on connection problems and other disclaimers: the first connection problem was in about march, they needed to kick me off the system from their end before my router could log back in the system, the second time, about may, my router had had it’s settings hosed by a power cut at my end and i needed to reset it to defaults to get online again. i think i had a third bit of downtime where bt chucked half the country off the net for a couple of hours one evening, hardly the isp’s fault. apart from those i’ve been connected pretty much constantly since the beginning of january. i have no idea if this is good or not as this is the only broadband supplier i’ve had so i’ve nowt to compare it too. beats the hell out of dial up by several light years and then some. i use the cheapo 500 lite service which theoretically has limits on the bandwidth you can use in the day; i work from home and have never run into problems with it but i don’t really do mega bandwidth type work and deliberately leave big downloads until ‘out of hours’. that’s about all i can think of. i’m just a satisfied customer. it makes a change to ramble on about something i’m happy with for a change! _